FAQ

**1. ** What payment methods do you accept?

• We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

**2. ** Do you ship internationally?

• Yes, we offer international shipping. Shipping costs and delivery times may vary depending on the destination. Please check our Shipping Policy for more details.

**3. ** How can I track my order?

• Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through our website or the respective courier's tracking system.

**4. ** Can I modify or cancel my order after it's placed?

• Unfortunately, we are unable to modify or cancel orders once they have been processed. Please double-check your order before completing the purchase.

**5. ** What is your return policy?

• We have a hassle-free return policy. If you are not satisfied with your purchase, please refer to our Returns & Exchanges page for detailed information on how to initiate a return.

**6. ** Are your products cruelty-free?

• Yes, we are committed to cruelty-free practices. Our products are not tested on animals, and we strive to use ethically sourced ingredients.

**7. ** How do I contact customer support?

• For any inquiries or assistance, please contact our customer support team via email at aj_swain@btinternet.com or through our Contact Us page. We aim to respond promptly to all queries.

**8. ** Do you offer gift wrapping services?

• Yes, we offer gift wrapping services for select products. You can choose this option during the checkout process. Additional charges may apply.

**9. ** Can I sign up for newsletters to receive promotions and updates?

• Absolutely! Stay updated on our latest promotions, product launches, and beauty tips by subscribing to our newsletter. You can sign up on our homepage or during the checkout process.

**10. ** Are there any discounts for bulk or wholesale orders? - For information on bulk or wholesale orders, please reach out to our sales team at aj_swain@btinternet.com. They will be happy to assist you with any inquiries.

Feel free to contact us if you have any other questions or concerns not covered in this FAQ section.

Thank you for choosing AJS Perfumes Beauty Cosmetics!